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Offices

Addresses and phone numbers

Offices
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Company Address Telephone Email
AmTrust Europe Limited
London
No 2, Minster Court,
Mincing Lane,
London EC3R 7BB

Gallery 3, Lloyds Building,
One Lime Street,
London EC3M 7HA
+44 (0) 20 7816 6327 london@amtrustgroup.com
Nottingham
Market Square House,
St James's Street,
Nottingham NG1 6FG
+44 (0) 115 941 1022 nottingham@amtrusteu.co.uk
Milan
Tel. +39 028 343 8150 milan@amtrustgroup.com
Fax +39 028 343 8174
Via Clerici, 14
20121 Milano
Italy
AmTrust Europe Limited Registered in England. Company No. 1229676. Authorised and regulated by the Financial Services Authority. Member of the Association of British Insurers. Registered office : Market Square House, St James’s Street, Nottingham NG1 6FG, United Kingdom
AmTrust International Underwriters Designated Activity Company
Dublin
40 Westland Row,
Dublin 2
+353 (0) 1775 2900 dublin@amtrustgroup.com
AmTrust International Underwriters Designated Activity Company Registered in Ireland. Company No. 169384. Authorised and regulated by the Central Bank of Ireland. Registered office : 40 Westland Row, Dublin 2, Ireland
AmTrust Nordic AB
Stockholm
Hamngatan 11
111 47 Stockholm
+46 (0) 8 4403 800 stockholm@amtrustgroup.com
AmTrust Nordic AB is an underwriting agency of AmTrust International Underwriters Designated Activity Company.
AmTrust Insurance Spain S.L.U
Madrid
Ctra. de la Coruña Km 23,200
Edificio Las Rozas 23
28290 Las Rozas (Madrid)
+34 91 640 37 67 madrid@amtrustgroup.com
AmTrust Insurance Spain S.L.U is an underwriting agency of AmTrust Europe Limited and is registered in the Underwriting Agencies’ Administrative Registry of the Dirección General de Seguros y Fondos de Pensiones of Spain under number AS-59.

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Complaints

Complaints Procedure

Complaints Procedure
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AmTrust Europe Limited & AmTrust Europe Legal Limited aim to give our insured customers a high level of service at all times. However if you have a complaint about your policy please contact:

AmTrust Europe Complaints
AmTrust Europe Limited
Market Square House
St James’s Street
Nottingham
NG1 6FG

Telephone: +44 (0) 115 934 9852
E-mail: complaints@amtrusteu.co.uk

We will contact you within five days of receiving your complaint to inform you of what action we are taking. We will try to resolve the problem and give you an answer within four weeks. If it will take us longer than four weeks we will tell you when you can expect an answer.

Alternatively, at any stage, you have the right to contact the Financial Ombudsman Service who can review complaints from ‘eligible complainants’ which include private individuals, sole traders and small partnerships with a yearly turnover of less than £1 million.

Further information can be found at: www.financial-ombudsman.org.uk

Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR

Telephone: 0800 023 4567 or 0300 123 9 123
Email: complaint.info@financial-ombudsman.org.uk

This complaints procedure does not affect any legal right you have to take action against us.

Legal Terms and Conditions

AmTrust International is a branding style of AmTrust International Underwriters Designated Activity Company and AmTrust Europe Limited. AmTrust International Underwriters Designated Activity Company Registered in Ireland. Company No. 169384. Authorised and regulated by the Central Bank of Ireland. Registered office: 40 Westland Row, Dublin 2, Ireland. AmTrust Europe Limited Registered in England and Wales. Company No. 1229676. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm’s reference number 202189.Registered office: Market Square House, St James’s Street, Nottingham, NG1 6FG. Member of the Association of British Insurers.